Who we are
This website is owned and operated by Skillemme Educare Private Limited ("we", "our" or "us"). We value your privacy and want your time on this site to be safe and straightforward.
This policy explains how we collect, use, share and protect information you give us or we learn from your use of this site (the "Site"), including the client sign-in and the requirement form. It does not apply to third-party websites linked from the Site, which have their own policies.
Information we collect
Personal information is data that identifies or can be used to contact you, such as your name, work email address, phone number, company and role. We collect only what we need to respond to you and deliver our services: the details you enter in the requirement form, your email address when you sign in, and anything you share with our team.
Non-personal information is collected automatically when you visit, such as IP address, browser type, device type, operating system, pages visited and time spent. It comes from server logs and cookies, is stored without identifying you, and helps us understand how the Site is used and improve it.
How we use your information
- Respond to your requirement and prepare trainer options and proposals.
- Plan and deliver training programmes, and show you the progress of your requirements in the client portal.
- Send you a one-time sign-in code and communicate about your requirements.
- Provide support and answer your questions.
- Keep you informed about our programmes and updates, where you have agreed to hear from us.
- Prevent fraud, spam and unauthorised use of the Site.
- Improve how the Site works.
Service providers
We may share information with third-party providers who help us run our services, such as hosting, email delivery, analytics and customer support. They may access your information only as needed to do their tasks for us, must keep it confidential, and may not use it for any other purpose.
Sharing and disclosure
We do not sell, rent or trade your personal information. We may share aggregated, anonymised information that cannot identify you, for example for analytics or business development. We may disclose personal information:
- To comply with a legal obligation, court order or lawful request.
- To protect the rights, property or safety of Skillemme, our users or others.
- With your explicit consent.
Cookies and similar technologies
Our servers, which may be hosted by third-party providers, may collect information about your activity on the Site through cookies and log files. A cookie is a small piece of data sent by a web server and stored on your device. We also store a sign-in token in your browser so that you stay signed in on that device; signing out removes it.
Cookies and this stored information keep the Site working and remember your preferences. You can manage or disable cookies in your browser settings, but parts of the Site, such as staying signed in, may then not work as expected. Any third-party service we use may collect anonymous usage data only, and does not receive information that identifies you.
Data security
We take reasonable precautions to protect your personal information from unauthorised access, misuse or disclosure, including encryption of data in transit and secured servers. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.
Your responsibilities
By using the Site you agree to:
- Be at least 18 years old, or have parental consent if you are under 18.
- Give true, accurate, current and complete information, and keep it up to date.
- Keep your email account and devices secure, and tell us promptly about any unauthorised access. You are responsible for activity under your sign-in.
- Follow applicable laws, respect intellectual property rights, and refrain from harassment, abuse, hate speech or illegal activity.
Links to other sites
The Site may link to external websites or services. Those sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to read them.
Your rights
You have the right to access, correct or delete your personal information. To exercise these rights, use the Contact us link on this page. Our team will respond within a reasonable time and may ask for additional information to verify your identity first.
How long we keep information
We keep your information for as long as needed for the purposes in this policy, unless the law requires or permits a longer period. We may delete or anonymise it after a period of inactivity or on your request, subject to our legal obligations.
Electronic communications
When you visit the Site or email us, you are communicating with us electronically and consent to receive communications from us by email or notices on the Site. If you want to stop promotional messages, follow the unsubscribe instructions or contact us.
Intellectual property
Content, trademarks, logos and other intellectual property that Skillemme creates and displays on the Site are protected by law. You may not use, copy or distribute them without our prior written consent. Likewise, we will not use partners' or clients' intellectual property without their consent, except as needed to provide the service or as permitted by law.
Access to the Site
If we determine that information you gave us is false, inaccurate or incomplete, or that your use breaches this policy, we may suspend or end your access to the Site. If that happens you can contact our team to clarify or resolve it.
Changes to this policy
We may update this policy from time to time. We will tell you by email or by a notice on the Site, and continued use of the Site means you accept the updated policy.
Questions about this policy? Use the Contact us link.